Politique de Confidentialité - Silumen

Through this data protection policy, THE FIRST SARL informs the users of its website of how their data will be processed, so that they can decide, freely and voluntarily, to provide the requested information.
This site respects and protects the personal data of its users. You should therefore know that your rights are guaranteed.
In THE FIRST SARL, we ensure the respect of the following principles in order to guarantee the confidentiality of your data:
  • We never ask for personal data unless it is necessary for the services we provide and which are expected by the customer.
  • We never share personal information about our users with any third party except to comply with the law or with the express permission of the user.
  • We will never use your personal data for purposes other than those set out in this privacy policy.
THE FIRST SARL, has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as of Law 34/2002, of 11 July, on Information Society and Electronic Commerce Services (LSSICE or LSSI).

Responsible for processing your personal data

  • Identity of the Responsible: THE FIRST SARL
  • Siret number: 439 989 047 000 63
  • Registered Address : 155 rue du Faubourg Saint-Denis, 75010 PARIS
  • Phone: 01 86 90 17 30
For the processing of our users' data, we implement all the technical and structural security measures provided for by the legislation in force.

Principles we will apply to your personal information

In processing your personal data, we will apply the following principles that meet the requirements of the new GDPR regulations:

  • Legality, loyalty and transparency: we will always need your consent for the processing of your personal data for one or more specific purposes of which we will inform you in advance with absolute transparency.
  • Data minimization: we will only request data that is strictly necessary for the stated purposes.
  • Limitation of the retention period: data is only kept for the time necessary for processing.
  • Integrity and confidentiality: your data will be treated in such a way as to guarantee adequate security of personal data and to guarantee confidentiality. THE FIRST SARL will take the necessary precautions to prevent unauthorized access or misuse of our users' data by third parties.

How did we get your data?

The personal data that we process on this website comes from:
  • Various forms on our site and voluntarily filled in by users (contact, after-sales service, tailor-made quotes, etc.).
  • Data when registering as a user and creating the account.

What are your rights when you provide your data?

Data subjects have the right to:
  • Request access to personal data collected
  • Request the correction or deletion of your data
  • Request opposition to data processing
  • Request data portability
Data subjects may have access to their personal data and request the rectification of inaccurate data or, where appropriate, request the deletion of the data. Among other reasons, when the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request that the processing of their data be restricted, in which case they will only be kept for the sole purpose of exercising or defending their rights.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.
THE FIRST SARL will stop processing data except for legitimate reasons, exercise or defense of any claim. As a data subject, you have the right to data portability, i.e. to receive the personal data you have provided and to transmit it to another controller if necessary.
  • Processing is based on consent
  • The data has been provided by the data subject.
  • The processing is carried out by automated means.
In exercising your right to data portability, you have the right to have personal data transmitted directly from one controller to another when technically possible.
Data subjects also have the right to effective judicial protection and can lodge a complaint with the supervisory authority, in this case the Data Protection Agency, if they believe that the processing of personal data concerning them is infringing. the rule.

For what purpose do we process your personal data?

When a user connects to this website for example to send an e-mail to the owner or to place an order, he provides personal information including THE FIRST SARL is responsible. This information may include personal information such as your IP address, name, physical address, email address, telephone number and other information. By providing this information, the user consents to the collection, use, management and storage of his information by THE FIRST SARL, as described in the Legal Notice and in this Privacy Policy.
Within THE FIRST SARL, There are different systems for capturing personal information and processing information provided by interested parties as follows:
  • Contact form / after-sales service / tailor-made quote: the following personal data are requested: Name, email and other information that you can provide us in the body of the Message, to meet the needs of Internet users. For example, we may use this data to respond to your request and to respond to questions, complaints or comments regarding the information contained on the website, the services provided through the website or the processing of your data. personal.
  • User registration form: when you fill in the fields in the "Create your account" section, the following personal data are requested: Name and first name, email, telephone number, billing and delivery addresses and password.
Other non-identifiable data is also collected and obtained by means of cookies which are downloaded to the user's computer when browsing this website, which are detailed in the cookie policy.
THE FIRST SARL will not transmit personal data likely to identify the user to third parties without his prior consent.

Legitimacy of the processing of your data

THE FIRST SARL has the right to the processing of personal data, on the basis of the consent of the data subject, in accordance with article 6.1.a of the GDPR.

Retention period of your data

The personal data provided will be kept for as long as the business relationship is maintained, if applicable, for the years necessary in accordance with legal obligations or until the data subject requests the deletion of their data.

Security measures

THE FIRST SARL undertakes to use and process users' personal data, respecting their confidentiality, to use them in accordance with their purpose, as well as to comply with its obligation to keep them and to adapt all measures to prevent their alteration, loss, processing or unauthorized access, in accordance with current data protection legislation.
When a security incident occurs and THE FIRST SARL takes cognizance of it, it must inform the user as soon as possible and provide him with the appropriate information relating to the security incident.

Accuracy of data

The user is solely responsible for the accuracy of the data sent to THE FIRST SARL, exonerating us from any responsibility in this regard. The user guarantees and responds, in any event, for the accuracy, validity and authenticity of the personal data provided and undertakes to keep them up to date. The user undertakes to provide complete and correct information on the contact form or when placing an order.

Acceptance and consent

The user declares to have been informed of the conditions relating to the protection of personal data, accepting and giving his consent to their processing by THE FIRST SARL in the manner and for the purposes set out in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of data of interested parties, can be revoked at any time by notifying THE FIRST SARL. under the terms set out in this privacy policy for the exercise of your rights.

Changes to the privacy policy

THE FIRST SARL reserves the right to modify this policy to adapt it to new laws and industry practices. In such cases, THE FIRST SARL will announce on this page the changes introduced with reasonable notice before their implementation.

Cookie definitions

The use of cookies is very common on the Internet. These are small text files containing information saved on the hard drive of your terminal (computer, tablet and mobile phone) during your first visit. It allows its issuer to identify the terminal in which it is registered during the period of validity or of a registration of the cookie concerned. Cookies cannot be traced back to a natural person.

Reasons why cookies are installed

Most websites, including Microsoft, use cookies. Cookies tell us how often you visit the pages you visit, which helps us know the information that interests you. This way, we can give you more content that interests you and less content that does not interest you. Cookies can help you be more efficient. Have you ever put an item in a virtual shopping cart on an online store and returned there a few days later and saw that your item is still there? This is an example of how cookies work. Cookies allow you to store preferences and user names, register products and services, and personalize pages. But if you've never saved or left any personal information on a site, then the server just knows that someone with your cookie has returned to the website. He doesn't know anything else.

Different types of cookies used on our site

1. Mandatory functional cookies

These are cookies that are necessary for the proper functioning of our website, applications or service.

2. Statistical cookies

Statistical cookies allow us to collect information about how you use our pages, allowing us to improve the ergonomics and services of our site.

3. Marketing cookies

These cookies are used to deliver advertisements that are more relevant to your areas of interest.

Choice of visitors regarding cookies

Several possibilities are offered to the User to manage cookies. However, it is specified that any settings made by the User may modify Internet browsing and the conditions of access to certain services requiring the use of cookies. The User can choose at any time to express and modify his wishes in terms of cookies.